1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services.

This policy applies to:

• Our website: deepdioalogue.games

• Our social media profiles

“Personal information” means any information that identifies, relates to, or could reasonably be linked to an individual (e.g., name, email address, IP address).

2. Who We Are

The entity responsible for data processing is:
deepdialogue LLC

3. What Information We Collect

We collect different types of personal information depending on how you interact with our website:

a) Information you provide

• Name

• Email address

• Address

• Payment information

• Any information submitted via forms, emails, or surveys

b) Automatically collected information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of access

• Referring website

4. How We Use Your Information

We use your information for the following purposes:

• To provide and operate our website

• To process orders and deliver products

• To respond to inquiries

• To improve our services and user experience

• To send marketing communications (if permitted)

• To conduct surveys or promotions

• To ensure website security and performance

5. Legal Basis for Processing (U.S. Adaptation)

In the United States, we process personal data based on:

• Your consent

• The necessity to perform a contract (e.g., order fulfillment)

• Compliance with legal obligations

• Our legitimate business interests (e.g., website security, analytics, marketing)

6. Sharing of Information

We may share your personal information with:

• Service providers (e.g., hosting, payment processors, logistics partners)

• Marketing and analytics partners

• Legal authorities when required by law

Examples include:

• Payment providers (PayPal, Stripe, Klarna, Visa, etc.)

• Fulfillment providers (e.g., Zenfulfillment)

• Analytics tools (e.g., Google Analytics)

• Marketing tools (e.g., Meta Pixel, Klaviyo)

These third parties process data under their own privacy policies.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your state or country, including the United States.

We take appropriate safeguards to protect your data, including contractual protections and reliance on applicable legal frameworks.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. Your Privacy Rights (U.S. – CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to your personal information

• Request deletion of your personal information

• Correct inaccurate data

• Opt out of the sale or sharing of personal information

• Limit the use of sensitive personal information

You may exercise your rights by contacting us at:
[email protected]

We will not discriminate against you for exercising your rights.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure our website

• Analyze usage and performance

• Provide personalized content and advertising

You can control cookie preferences through your browser settings or our cookie banner.

11. Email Marketing

Existing customers

We may send you emails about similar products or services. You can opt out at any time.

Newsletter subscribers

If you subscribe to our newsletter:

• We use your data only for sending emails

• You can unsubscribe anytime via the link in emails

We may track email opens and clicks to improve our content.

We use tools such as:

• Klaviyo (USA)

• Shopify (EU)

12. Contact Requests

If you contact us (e.g., via email or phone), we store your information to respond to your request.

We delete this data when it is no longer needed, unless legal obligations require retention.

13. Promotions, Surveys & Reviews

Promotions / Giveaways

We collect data to run promotions and notify winners.

Surveys

We collect feedback to improve our services.

Reviews

If you leave a review, we process the information you provide along with technical metadata.

14. Job Applications

If you apply for a position:

• We process your data to evaluate your application

• Sensitive data should not be included

• If hired: data is stored for employment purposes

• If rejected: data is deleted after a reasonable period (typically 6 months)

15. Third-Party Services

We use various third-party providers for:

• Hosting (e.g., all-inkl, WordPress)

• Content delivery (e.g., Cloudflare)

• Analytics (e.g., Google Analytics)

• Advertising (e.g., Meta Ads, Criteo, Outbrain)

• Automation (e.g., Zapier)

Each provider processes data according to its own privacy policy.

16. Social Media

We maintain profiles on platforms such as:

• Facebook

• Instagram

• LinkedIn

These platforms may collect data about your activity and use it for advertising.

If you contact us through social media, we use your data to respond.

17. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

18. No Automated Decision-Making

We do not use fully automated decision-making or profiling that produces legal or similarly significant effects.

19. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

20. Contact

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]